HOME > Support Janus believes customer support is as important as developing a good system. Our professionals will help you to operate our systems from installation without difficulty. Janus values our customers' business as our own. Our customers don't have to waste their valuable time with beginners - our hands-on, experienced engineers will solve most cases immediately. Send us an e-mail or call us. Tel:1.201.696.9354 Fax:1.201.696.9355 Email: Support@janusswitch.com Professional services are available for customers who need extra care. Areas include network design, training, installation, and custom applications. Janus offers several levels of support contracts to meet every need. If the provider has in-house engineers, enjoy our inexpensive, basic support plan, which provides software upgrades to keep the system up-to-date. The basic plan also provides e-mail support during normal business hours. Premium support and hardware warranties are also available. Contact our sales representative for details.